On the keyboard test, when I pressed the actual button on the keyboard itself, it made the right CTRL button blue, indicating that the right CTRL key was pressed - this is wrong. This seems to be a problem with the production of these HP computers, I wanted to make sure so I ran some hardware diagnostics for the keyboard and the test passed, but the "" key was mapped to another key on the keyboard. I used the same workaround as the other person that was having the same issue as me, found it thanks to that link you shared. No, the issue was there from the beginning, "fresh out of the box". Good luck and keep me posted about the developments. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Terrific observations and great diagnosis of the issue. I will be glad to assist you and let’s get right to it. It is strictly to follow instructions and screenshots (if found) only. Link 2: ( Change Keyboard Azerty to Qwerty (Windows 10) Link 1: ( How to change your keyboard layout on Windows 10 PC) Īlso, check these links to change the keyboard layout. I will be providing a roadmap with some troubleshooting steps to resolve the issue. Did you try remapping the keyboard keys?.Let me gather some information for better clarity to assist you correctly:
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